Terms & Conditions
Please read these Terms and Conditions carefully before purchasing, using, or accessing any of Mari Leigh LLC's Products, Programs, Packages, or Services.
OVERVIEW
This Agreement is between Mari Leigh LLC, referred to as we, I, us, Coach, or Company, and the Purchaser or User, referred to as Client or you, of any Mari Leigh LLC Products, Programs, Packages, or Services effective when payment is initially rendered or used.
All sales are final. By clicking “Pay,” “Complete Order,” or any other phrase on the purchase button, entering your credit card information, or otherwise rendering payment (either in-full or partial) for the product for which these terms appear ("Product," “Service,” “Course,” “Class,” “Workshop,” and/or “Program”), you (“Client”, “User” and/or “Customer”) agree to be provided with products, programs, or services by Mari Leigh LLC (“Company”), and you are executing a legally binding agreement with the Company, subject to the following terms and conditions:
1 USE & CONSENT
All Products, Programs, and Services are intended solely for the use of individuals eighteen (18) years of age or older. Anyone under the age of 18 is unauthorized to use Products, Programs, Packages, and Services by Mari Leigh LLC. By accessing or using our Products, Programs, Packages, and Services, you agree you are 18 years of age or older.
2 PAYMENT
In order to purchase Mari Leigh LLC Products, Programs, Packages, or Services you must provide credit or debit card information. By doing so you agree to and gives Company permission to automatically charge your card as payment for the Products, Programs Packages, or Services selected without any additional authorization at the price of the Products, Programs Packages, or Services listed on the website the time of purchase.
Client agrees to pay to the Company the full purchase amount for the Product or Services, regardless of what payment option Client selects at checkout. Company reserves the right to collect any and all monies owed by Client to Company for the Product or Services, by any means necessary within the parameters of the law. The Client shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees.
Incomplete, late, or otherwise deficient payments will accrue a 10% late fee per month and Client is responsible for all expenses related to a declined charge. Mari Leigh LLC may terminate or suspend service immediately should a Payment not be received by the due date. Mari Leigh LLC reserves the right to cease access permanently voiding any “lifetime access” when there is a delinquent balance.
If you make a purchase from one of Mari Leigh LLC’s affiliates or any other individual or company via a link Mari Leigh LLC has provided, your purchase is solely between you and the Merchant purchased with. You agree that Mari Leigh LLC is not responsible or liable for any loss, damage, refunds, or other matters incurred as the result of dealing with an outside Merchant.
3 RESCHEDULING, LATE & NO SHOWS
Company has a rescheduling policy to respect the time and resources of both parties.
For individual private sessions, all rescheduling requests must be made in writing no later than sixteen hours prior to the scheduled call and must include a proposed time to reschedule. If a call is rescheduled more than twice, the call will not be rescheduled and will be forfeited by the Client. If the Client does not notify of rescheduling a call and does not show up within the initial ten minutes of the scheduled call, the Client understands they forfeit the call. Failure to comply with this policy may result in forfeiture of the call with no money back.
For Packages or Programs with private sessions, the Client has from Effective Date until the end of the program (number of months included in Package) to use the calls included. If calls are not used by the end of the program date any unused calls are forfeited by the Client.
For Group Calls, Workshops, Classes, and/or Programs with scheduled calls, if Client does not show up for calls, they will be forfeited. If and when possible and appropriate deemed by Mari Leigh LLC, recordings will be accessible for a limited time. If recordings are not accessed or viewed in the time allotted, recordings are forfeited.
4 MESSAGING
For Products, Programs, Packactes, or Services that include Messaging Support: Messaging support is provided via Voxer for text or voice messaging. Client is welcome to message outside of business hours and on weekends but understands the Coach will respond when able to Monday through Friday and it may take up to 48 hours for a response. Company requests Client keeps voice messages to a maximum of 3 minutes in length to get to the core of the issue, question, or item you are seeking support on. Social media is not a considered a reliable form of communication and Client understands Voxer will be the primary form of communication for the duration of their package. Coach will be available via email communications for the purpose of clarifying session or package details.
5 REFUND POLICY
Due to the time, effort, energy, preparation, and care that goes into creating and providing each Product, Program, Package, or Service, there is a no refund policy. By purchasing or using any Mari Leigh LLC Products, Programs, or Services, Purchaser understand and agrees all sales are final and no refunds will be provided.
6 TERMINATION & CHARGEBACK
Client dissatisfaction with Company and/or Coach’s style, independent judgment, methods, or other techniques are not valid reasons for termination of this Agreement or request of any monies returned to Client. If Client does not complete all portions of Product, Program, Package, or Service, Client is nevertheless responsible for all payments due and owed under this Agreement by making the first payment of the Program at checkout. Client hereby expressly agrees and acknowledges that Mari Leigh LLC is not obligated to issue a refund for any reason and that should Client choose to withdraw at any time Client is still fully responsible for making all payments.
Mari Leigh LLC reserves the right to cancel or terminate Products, Programs, Packages, or Services in full or in part at any time should we determine your actions may harm Mari Leigh LLC in any way, shape, or form. Should you choose to withdraw, cancel or terminate from a Program or Service, you must notify Mari Leigh LLC via email. If either party terminates services, you must cease using our Products, Programs, Packages, or Services immediately and pay all outstanding amounts owed within a five (5) day period. After termination by either party, all Terms and Conditions including but not limited to intellectual property rights, disclaimers, and refund policy, still apply now and in the future.
As there is a clear and explicit no refund policy in these Terms and Conditions you have agreed upon when completing the purchase of any Products, Programs Package, or Services, Mari Leigh LLC does not tolerate or accept any type of chargeback threat or actual chargeback via your credit card company or financial institution. In the event a chargeback is placed, Mari Leigh LLC reserves the right to report the incident and User’s given and purchase information to all three credit reporting agencies or any other entity related to inclusion of a chargeback database which could negatively impact your credit report score. Any chargeback action will terminate access to Products, Programs or Services and revoke lifetime access.
7 DISCLAIMERS
The Coach is not a therapist, medical professional, lawyer, financial advisor, business specialist, counselor, mental or medical health provider, employee, manager, psychiatrist, psychologist, or other licensed or registered professional of Client. The Program, the advice, and mentoring given by the Coach is not intended to take the place of advice by medical or other professionals, but is instead intended to be an alternative or complementary program. If the Client is under the care of a healthcare professional or currently uses prescription medications, Client should discuss any dietary or fitness changes with his or her doctor or professional, and should not discontinue any prescription medications without first consulting his or her physician. Client understands she is ultimately and fully responsible for her own personal health and safety, and takes full responsibility for all decisions related to new habits, business ventures, rituals, etc., and assumes all risks inherent in making such choices or lifestyle changes.
We try to ensure the availability of our site, content, and communications. We cannot guarantee this access will not be suspended or restricted from time to time due to maintenance, repairs, updates, network failures, or any other cause.
We do our best to ensure the accuracy, completeness, performance, or timeliness of the information in our Products, Programs, Services, and/or Materials. Because the nature of this content is constantly evolving, we cannot be held responsible or accountable for the accuracy of the content.
8 PERSONAL RESPONSIBILITY
Mari Leigh LLC includes no guarantees as to Client’s results simply by participating in Products, Programs, Packages, or Services. Customer acknowledges that, as with any endeavor and investment, there is an inherent risk associated. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from the use or misuse of the Program. The Client hereby fully releases Mari Leigh LLC from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has, or will have in the future against Mari Leigh LLC, arising from the Client’s past, present, or future participation in, or otherwise with respect to, the Program.
Client hereby acknowledges and agrees that she has full responsibility for all decisions made before, during, and after the Program. Client hereby accepts full responsibility for her choices, actions, and results before, during, and after the Program. Client knowingly assumes all risk related to use, misuse, or non-use of the Program or any Program materials. Client understands and agrees that she is solely and fully responsible for her results.
In addition to the services provided by the , the Client understands that success is dependent upon Client’s commitment and level of participation. For these reasons, there is no guarantee that you will become or remain happy, healthy, confident, wealthy, successful, or any other results associated with the Program. Client’s level of success is dependent on a number of factors including her skills, knowledge, ability, dedication, business acumen, network, communication, engagement, and financial situation. Because these factors vary according to each individual, Mari Leigh LLC cannot and does not guarantee the Client’s level of success, results, income level, or ability to earn revenue.
9 CONFIDENTIALITY & MEDIA RELEASE
Client agrees to keep Company’s proprietary information confidential. “Confidential Information” includes, but is not limited to:
Any systems, sequences, processes or steps shared with Client;
Any information disclosed in association with this Agreement;
Any trade secrets in connection with the Program or Company’s business practices.
Company promises to value your personal and business information and keep such information confidential. However, by purchasing Products, Programs, Packages, or Services, Client hereby agrees to Company sharing Client’s general wins as a testimonial on Company’s website, social media accounts, and other marketing platforms in the form, but not limited to, of text, photographs, video, and/or audio.
10 INTELLECTUAL PROPERTY
All Products, Programs, Services, and/or Materials contain information that is the intellectual property that are protected by copyright, trademark, and other intellectual property laws belonging to Company and/or third-parties that license intellectual property to Company. The content unless otherwise indicated in all Products, Programs, Services, and/or Materials is owned or licensed by us.
Company provides Client with a non-exclusive, non-transferrable single-user license authorizing Client to use the materials for their individual purposes only and any logins or downloads are not to be shared including to friends, family, or colleagues. Client understands and agrees you are clearly and expressly prohibited to share, sell, re-use, reproduce, repurpose or otherwise distribute Company’s intellectual property or content from the Products, Programs, Services, and/or Materials in any way, shape, or form without prior written consent from Company. User may not use, copy, adapt or represent Mari Leigh LLC’s Products, Programs, Services, and/or Materials in any way. Client understands by engaging in the prohibited use or improper and/or unauthorized use of our Products, Programs, Services, and/or Materials is considered theft and stealing and may result in legal action.
11 MISCELLANEOUS
The governing law for this Agreement is the State of North Carolina, United States. Any action or dispute relating to this Agreement or the services provided by the Coach will first be submitted to mediation. In the event mediation is unsuccessful any action must be commenced and maintained in the federal or state courts serving Wilmington, North Carolina. Client understands and agrees that the liability of the Coach and the sole remedy that can be awarded to the Client in the event of a judgment is limited to a refund of the fees paid by Client. In no event shall the Coach liable for any consequential, incidental, or other damages. Client further agrees that the customary rule of construction, by which ambiguities in a contract or agreement are construed against the drafting party will not apply to this Agreement. All Rights Reserved, all rights not expressly granted in this Agreement are reserved by us.